Segments
Find out which customer group brings you the most contacts and the most money, by tag or by a custom field.
Find out which kind of customer is worth the most to you. Group your contacts by a tag or by a custom field and compare, over the same period, how many arrived against how much money you won from them.
How it groups
Pick the report's axis in the selector:
- Tag: groups by the contacts' tags.
- A contact custom field of the list or yes/no type: groups by its values.
Wrap does not offer text, number or date fields: they would give one group per value.
Contacts with no value on that axis fall into a no tag or no value group. Read it as one more group: on its own it already tells you something.
What it shows per group
Compare three figures in every group:
- New contacts created in the period.
- Won deals closed in the period.
- Won revenue in the period.
A group can bring many contacts and little money, or the reverse. Read them together before you draw a conclusion.