Security

Protect your account with two-step verification, recovery codes and ending other sessions.

Two-step verification

Turn on two-step verification and your account stops resting on the password alone. Anyone can guess, reuse or leak a password; an authenticator app closes that gap.

Turning it on takes two steps:

  1. Scan. Nest shows a QR code. Read it with Google Authenticator, 1Password, Authy or whichever you use. If you cannot scan, type the key by hand.
  2. Verify. Enter the six-digit code your app shows. If it does not match, try again.

From then on Nest asks for the code after the password at every sign-in.

Remove it whenever you like: Nest asks you to confirm and warns you first that the password becomes your account's only protection.

The two-step authentication card with its button to turn it on, and above it the active-session card.

Recovery codes

Save the ten single-use codes that appear when you turn two-step verification on: they get you in if you lose the phone.

Rules worth knowing:

  • Nest shows them once. Copy them all at once or download them as a text file.
  • Done waits five seconds before it lets you dismiss it.
  • Nest tells you how many codes are still unused.
  • Regenerate them whenever you like: the previous set stops working.

What using one actually does

Use a recovery code and three things happen at once:

  1. You get in. Only if you already passed the password: a recovery code on its own, with no session, opens nothing.
  2. Nest removes your authenticator app.
  3. You spend the whole batch, not just the code you used. The rest stop working.

You come out with the account protected by the password alone. Set a new app up straight away, which generates a new batch of codes.

Sessions

End the other sessions when you left one open on a machine you no longer control. Nest tells you the browser, the operating system and the sign-in time of the session you are reading on.

Nest does not list your devices one by one: the button ends everything that is not this session, in one go.

This session stays active afterwards, so it does not sign you out of where you are.